Write to us
The best way to reach us is email: hello@scanlanpro.biz. We read everything and usually reply within three business days. There is no contact form on this site, so nothing you send us passes through a third-party form service.
What we can help with
- Corrections — tell us the page, the section, and what you saw. Screenshots help.
- Suggestions for lessons, examples or explanations that would make the course clearer.
- Privacy requests about any email you have sent us — see the Privacy Policy.
- Legal and permissions questions about the content of this site.
What we cannot help with
| Question | Who to ask |
|---|---|
| Product problems, bugs, registration keys | LizardSystems support: support@lizardsystems.com |
| Buying or renewing a licence | The vendor’s purchase page |
| Problems on your specific network | Your own IT support or a local provider — we do not offer remote support |
| Scanning a network you are not responsible for | Nobody should help with that without the owner’s permission |
Please do not send us passwords, scan results from your network or other confidential information. If you are describing a problem, replace real names and addresses with made-up ones.
Postal address
ScanLAN Pro Publishing LLC
2810 N Church St, Suite 94117
Wilmington, DE 19802
United States
Post is slower than email; for anything time-sensitive, please write to hello@scanlanpro.biz.